Our approach in 7 steps

A clear and transparent process to take you from first contact to the delivery of your repaired and optimised code.

The process in detail

1

Diagnostic form

Fill in your name, your email, your project details and describe your problem as precisely as you can. You can attach screenshots, GitHub access or a .zip file.

Confidentiality guarantee

None of the information you provide will be shared.

2

Technical analysis (48 working hours)

Our team gets in touch with you and reviews your request.

  • Contact with our team
  • Identifying the critical areas and estimating the complexity of each task
  • If anything in your request is unclear, we suggest a video call before quoting: half an hour of conversation beats a quote that misses the point
3

Proposal & quote

You receive a detailed action plan and a fixed-price quote with a firm price, an estimated deadline and clear terms.

What you receive

  • An action plan listing the tasks
  • A fixed-price quote with a firm price, an estimated deadline and terms: payment schedule, delivery schedule, service commitment
  • A confidentiality agreement signed on our side, attached to the quote without you having to ask

You are free to accept all of it, or only some of the tasks.

4

Kick-off meeting

Once the quote is accepted, we meet to get the work started. This is where everything is put in place, before the first line of code.

  • Collecting the accesses we need: code repository, generation platform, third-party services
  • Presenting the schedule and the deadlines
  • Naming your contacts and ours
5

Work and follow-up

With the scope settled, we get into the code. We work on an isolated copy of your project whenever that is possible; some platforms do not allow it, and we tell you before we start.

  • Keeping you informed of progress
  • Showing you the fixes as soon as you can check them yourself
6

Acceptance and delivery

On request, we can schedule an acceptance session: you test the fixed features. We adjust the last details before delivering the final code.

The code is documented and versioned, and you receive a report containing

  • The list of changes
  • Recommendations for the future
  • Good practices to follow
7

Warranty and maintenance

A warranty period is included, to fix any remaining bugs within the scope of the quote at no charge.

Maintenance contracts

We can then offer maintenance contracts to support your application as it evolves.

Tell us what is blocking you

Describe your situation in a few lines. We come back to you with a fixed quote within 48 working hours.

Request a quote